Terms & Conditions

Welcome to Wrong Fuel Rescue Perth (“we,” “our,” “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or booking our services.

1. Use of Website

  • The content on this website is for general information only.
  • You agree not to use this website for unlawful purposes or in any way that could damage, disable, or impair its operation.
  • We reserve the right to modify, update, or remove website content at any time without notice.

2. Services Provided

  • Wrong Fuel Rescue Perth provides roadside assistance and fuel drainage services to customers who have misfuelled their vehicle.
  • Services are subject to availability, location, and safety conditions.
  • Response times provided are estimates and may vary depending on traffic, distance, and other factors.

3. Pricing & Payment

  • All prices will be communicated before service is delivered, unless circumstances require adjustments onsite (e.g., additional labour or safety requirements).
  • Payment must be made at the time of service via accepted payment methods (cash, card, or other approved options).
  • Prices may vary depending on vehicle type, location, and service complexity.

4. Cancellations

  • If you wish to cancel a booking, you must notify us as soon as possible.
  • Cancellations made after a technician has been dispatched may incur a call-out fee.
  • We reserve the right to cancel or refuse service in unsafe or unlawful situations.

5. Customer Responsibilities

By booking our services, you agree to:

  • Provide accurate details about your vehicle, location, and situation.
  • Ensure that it is safe for our technician to work on your vehicle.
  • Follow any safety instructions given by our staff during service.

6. Liability

  • We will take reasonable care while performing our services; however, Wrong Fuel Rescue Perth is not liable for:
    • Pre-existing damage or faults in your vehicle.
    • Consequential or indirect losses (e.g., missed appointments, business losses).
    • Situations beyond our control (traffic delays, extreme weather, accidents).
  • Nothing in these Terms limits your rights under the Australian Consumer Law.

7. Intellectual Property

  • All content on this website, including text, images, logos, and design, is the property of Wrong Fuel Rescue Perth and protected by copyright laws.
  • You may not reproduce, distribute, or modify any content without prior written consent.

8. Third-Party Links

  • Our website may contain links to external websites. These are provided for convenience only, and we are not responsible for their content or accuracy.

9. Privacy

  • Your use of this website and our services is also governed by our Privacy Policy, which outlines how we collect and use personal information.

10. Changes to Terms

  • We may update these Terms & Conditions at any time. Updates will be posted on this page with the revised date. Continued use of our website or services after changes are posted constitutes your acceptance.

11. Governing Law

These Terms & Conditions are governed by the laws of Western Australia. Any disputes arising will be subject to the jurisdiction of the courts in Western Australia